Effective Date: 18-Aug-2023
Introduction
Thank you for choosing Udyam ERP, a cloud-based all-in-one ERP software provided by Laysan Technologies Pvt. Ltd. We are committed to providing you with a seamless and satisfactory experience. This Refund Policy outlines the terms and conditions under which refunds are processed for our services. By using our services, you agree to comply with and be bound by this policy.
1. Eligibility for Refunds
1.1. Udyam ERP offers a refund policy for customers who wish to cancel their subscription within a specified timeframe.
1.2. Refunds are only applicable to payments made directly to Udyam ERP and not through third-party resellers or distributors.
1.3. Refunds are not applicable to customers who have violated our Terms & Conditions or engaged in fraudulent activities.
2. Refund Period
2.1. Udyam ERP offers a refund within 7 days of the initial subscription purchase date.
3. Refund Process
3.1. To request a refund, please contact our support team at support@udyamerp.com or call us at +91 7838627939. You must provide your purchase details for the refund request.
3.2. Refund requests received within the specified 7-day period will be processed without any questions asked.
3.3. Once your refund request is approved, the refund will be issued to the original payment method used during the purchase.
4. No Questions Asked
4.1. Udyam ERP's refund policy follows a "No Questions Asked" approach. We understand that circumstances may change, and you have the right to request a refund within the specified period.
5. Exceptions
5.1. Customized solutions, services, or features that are explicitly tailored to your business needs may not be eligible for refunds.
5.2. If you have used the services extensively during the refund period, Udyam ERP reserves the right to evaluate the refund request based on usage.
6. Contact Us
6.1. For refund requests, inquiries, or concerns related to this Refund Policy, you can contact our support team:
- Company Name: Laysan Technologies Pvt. Ltd.
- Address: 1st Floor, H.No.85, Aya Nagar, New Delhi, India - 110047
- Contact Number: +91 7838627939
- Email: support@udyamerp.com
Udyam ERP's CRM module helped us nurture customer relationships. Tracking interactions and targeted marketing have boosted our customer engagement and loyalty.
